Frequently Asked Questions

Q. What if there is a part I need that is not listed?

Q. What if I need a repair quote?

Q. Do you have PMA on parts posted?

A. Yes

Q. Can you provide an 8130-3 Tag?

A. Yes, but customers must request certification on purchase order

Q. What is your LT for stock items?

A. 15 days

Q. Do you have extra charges if I want to expedite an order?

A. AOG - $200.00 - (assures orders received by 12 noon PST to go out that day)

Expedite- $50.00- (assures order to be shipped within 10 days of receipt of order)

Q. Do you have a cancellation fee?

A. Yes, 30% of purchase order total

Q. What is your Warranty Period?

A. One year from the date of shipment from our office for New Sales.

Eighteen months from date of shipment from our office for Repairs.

Q. What certifications can you provide for repairs?

A. 8130-3 and EASA

Q. What if I need Shimadzu CMMs and SBs?